wHO WE ARE
OUR HEAD OFFICE TEAM
We have a relatively flat structure – we aren’t driven by bureaucracy or status but by client services and needs. Everyone is hands-on; we share information about day-to-day happenings at our clients’ premises and troubleshoot together. Our culture is open, receptive, supportive and expansive.
SENIOR MANAGEMENT TEAM
Providing specialist expertise and day-to-day management of services to clients as well as training and back-up for staff.
Richard started the company in 1985 and has led the business through over 30 years of growth. He has embedded his entrepreneurial spirit and leadership firmly in Lakethorne and continues to oversee the strategic development of the business with a strong focus on leading the team to ensure we retain the culture, values and standards our clients have come to expect from us. He takes an active role in driving operational and financial excellence and the continuous improvement of service quality, maintaining key relationships with our clients.
Maria joined the Lakethorne Group in January 2016 as an Operations Manager and brings with her a wealth of experience from working within the cleaning industry in London for over 12 years. Maria is highly focused on ensuring her cleaners have all the right tools and training to enable them to provide an excellent first class service to our client base and with the support of her Area Managers and Supervisors, is fully focused and committed in providing a high level of site presence, to constantly monitor, inspect and guide our cleaning teams on the ground. Maria is a BICSc Qualified Assessor and is working towards an NVQ in Management.
If you would like to discuss contract cleaning, security guarding or our general facilities management services to make your premises pleasant and safe places to work, do get in touch.